Although working at call centres is a very attractive option for first-time job seekers from poor families, exploitation is also rife, writes Zimkhita Mbhele. She explains the precarious conditions of call centre workers from her working experience.
Although working at call centres is a very attractive option for first-time job seekers from poor families, exploitation is also rife, writes Zimkhita Mbhele. She explains the precarious conditions of call centre workers from her working experience.