Local government call centres

by

Who benefits from the services of the local government call centres? Is it the citizen/customer or municipal managers who want a public relations outfit to give a brave face to their bungling? There are no easy answers to these questions as there are many factors at play, writes Babalwa Magoqwana.

 

Attachments

Analysis and Insight on South AFrican Labour

We don’t spam! Read our privacy policy for more info.

Analyses and insight from a working class perspective!

Subscribe to the Newsletter

We don’t spam! Read our privacy policy for more info.

About the author

Babalwa Magoqwana
+ posts

Leave a Comment