Smiling and Waving: Petyrol Attendants’ Use of Emotional Labour

by

What lies behind the friendly face of a petrol attendant? David du Toit unpacks the management marketing science behind garage workers’ behaviour.

 

close

Analysis and Insight on South AFrican Labour

We don’t spam! Read our privacy policy for more info.

Analyses and insight from a working class perspective!

Subscribe to the Newsletter

We don’t spam! Read our privacy policy for more info.

About the author

Du Toit, David
+ posts

Leave a Comment