The 2012 survey of Congress of South African Trade Unions (Cosatu) shop stewards undertaken by the Community Agency for Social Enquiry for the Forum of Public Dialogue (FPD) established that the characteristics of shop stewards have changed over the the last two decades. The shop stewards are likely to have a tertiary education, be skilled and professional, support the African National Congress (ANC) and possibly a labour party, and be militant, team, Edward Webster, at the Gordon Institute of Business Studies in Johannesburg.
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